- Professor Michael Rosemann
QUT Business School,
Administration Services - Business,
Executive Dean's Office - Business
- Discipline *
- Information Systems
- +61 7 3138 9473
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- Identifiers and profiles
PhD (Westfalische Wilhelms Universitat Munster)
- Professional memberships
Business Process Management, Business Process Modelling, Conceptual Modelling, Enterprise Resource Planning, Enterprise Systems, Ontologies, Operations Management, SAP, Service Management, Workflow Management
Dr Michael Rosemann is the Director of the Centre for Future Enterprise and a Professor for Innovation Systems at the Business School, Queensland University of Technology (QUT), Brisbane, Australia.
Dr Rosemanns main areas of research are corporate innovation (eco)systems, revenue resilience, process management and trust management. His work is focused on creating compelling future worlds with today’s possibilities that make current practices obsolete. As a researcher and advisor to board rooms and senior executives he is committed to advancing research-informed knowledge and confidence in order to appreciate the emerging design space and to create an increased ‘sense of ambition’.
Previously, he has been QUT’s Executive Director, Corporate Engagement in 2017 and 2018. In this role, he has been committed to the design of sustainable, mutually beneficial partnership models between significant industry partners and QUT. This included in particular multi-disciplinary engagements and a focus on reducing research and curriculum latency, i.e. the time it takes to react to emerging developments in QUT’s research and teaching portfolio.
Prior to this role, he was Head of QUT’s Information Systems Discipline (2010-2011) and Head of the Information Systems School (2012-2016). QUT’s Information Systems research received a ranking of ‘well above world standard (5/5)’ in this area of research in Australia (ERA, December 2015) and includes QUT’s Business Process Management Discipline, one of the largest BPM research groups in the world. Under his leadership as a Head of School, he established three industry-funded Chairs in the Information Systems School, i.e. the Woolworths Chair in Retail Innovation, the Brisbane Airport Corporation Chair in Airport Innovation and the PwC Chair in Digital Economy.
In 2016 he was seconded to QUT’s Real Difference project where he developed among others the rapid redesign methodology NESTT. The NESTT has so far been used for the re-design of four significant processes within QUT and has also been adopted by organizations such as the University of Auckland. More recently, he released with Prof Max Roeglinger a new BPM capability framework considering the affordances of the digital economy and created the concept of an O(pportunity)-Room in cooperation with an Australian ASX20 organisation.
Dr Rosemann is the author/editor of seven books, more than 300 refereed papers in outlets such as MISQ, EJIS, Information Systems and JAIS, Editorial Board member of ten international journals and co-inventor of two US patents. His ‘Handbook of Business Process Management’ (with Prof. Jan vom Brocke, second edition) is a comprehensive consolidation of global BPM thought leaders. His publications have been translated into German, Russian, Portuguese and Mandarin.
His main contributions are the concept of a series of process innovation patterns, seven traits of a digital mind, a revenue resilience assessment, a value-driven BPM approach (with Accenture), the rapid redesign method NESTT, the O-Room methodology, customer process management, a BPM maturity model, guidelines of business process modelling, configurable reference models, ambidextrous BPM, context-aware BPM, Business-to-Thing (B2T) Management, a framework for process forecasting and a methodology for the design of trust-aware processes.
Michael’s PhD students have won the Australian award for the best PhD thesis in Information Systems in 2007, 2008 and 2010. He has been the Chair of the first International Conference on Business Process Management outside Europe (BPM 2007, Brisbane), Co-Chair of the Australasian Conference on Information Systems (ACIS 2010, Brisbane), Co-Chair of the 23rd International Conference on Cooperative Information Systems (CoopIS 2015, Rhodes) and Co-Program Chair of the International Conference on Information Systems (ICIS 2018, San Francisco). He was co-chair of the BPM track at ICIS 2013 (Milan) and a participating academic at the ICIS 2014 Junior Faculty Consortium (Auckland). In 2015, he co-chaired the BPM track and panels at ECIS 2015 (Muenster, May), he was the PhD Colloquium Co-Chair for the ER Conference 2015 (Stockholm, October), co-chair of the breakout track at ICIS 2015 (Ft. Worth, USA, December), co-editor of a MISQ Executive Special Issue on ‘Enterprise Architecture and Business Transformation’ (December 2015), co-chair of the BPM track at ECIS 2016 (Istanbul), co-chair of the industry track at BPM 2016 (Rio de Janeiro), co-chair of the BPM track at ECIS 2017 (Guimaraes), co-chair of the BPM track at DESRIST 2017 (Karlsruhe) and co-track chair of the General Topics track at ICIS 2017 (Seoul). In 2019, he was the Co-Chair of the industry track at BPM 2019 (Vienna). In 2020, he will co-chair the ‘Enterprise Systems and Business Process Management’ track at the PACIS conference in Dubai. In 2021, he will be a co-chair for the BPM track at ECIS 2021 in Marrakesh, Morocco. In 2022, he will be a co-chair of the CAiSE Doctoral Consortium (Leuven, Belgium). Michael is a member of the Steering Committee of the International BPM Conference.
An analysis of co-authorships at the Australasian Conference on Information Systems (ACIS) from 1990 to 2016, commissioned by the Australian Council of Professors and Heads of Information Systems and conducted by Duy Dang-Pham and Karlheinz Kautz in November 2018, revealed that he has been the author with the highest number of publications between 2000-2010 and the second highest number over the 16 year period overall. His collaborative approach and qualities of his network are demonstrated by him being the author with the highest number of co-authors overall during the period of analysis.
His publications remain in high demand and according to QUT’s eprint repository, he is the author with the 10th most downloads over the last year (out of a pool of more than 12,000 authors).
Passionate about designing more effective and efficient universities, Michael has conducted invited keynote presentations at conferences such as QUESTnet (Brisbane, July 2014), Business Improvement in Universities (Melbourne, June 2015), University Library Forum (Brisbane, November 2015), Service Improvement and Innovation in Universities (Brisbane, August 2016), CAUDIT Spring meeting (Melbourne, September 2016) and the 35th Tertiary ICT conference in Wellington (September 2017). He has also presented as a number of Australian and international universities on the topic of corporate engagement. He is advising a number of high schools and universities on how to setup and manage internal innovation capabilities. He is a regular presenter on trust management within the educational context.
Michael delivered invited keynotes at the most prestigious global academic conferences in his field including the International Conference on Business Process Management (BPM 2008 – Milan, Italy) and the International Conference on Conceptual Modeling (ER 2015 – Stockholm, Sweden). Furthermore, he gave keynotes at the South-American BPM Conference (Santiago, Chile, 2012), the Gartner BPM Summits (2011, 2012, 2013, 2016) Sydney; 2013, London), the Gartner Application Architecture, Development and Integration Summit (2012, Sydney), the IRM UK BPM/EA Conference (2012, London), the combined EMMSAD/BPMDS conferences 2012 (Gdansk, Poland), the ProzessLab Konferenz (Frankfurt, 2013 & 2015), the inaugural Business Building Capability conference in Sydney (2012), the S-BPM conference (Eichstaett, Germany, 2014), the Russian BPM conference (Moscow, 2014), the Fraunhofer R&D conference (Stuttgart, 2014), the Asian-Pacific BPM Conference (Brisbane, July 2014), the Dutch BPM conference (Rotterdam, November 2015), the industry track as part of BPM 2016 (Rio de Janeiro, September 2016), the IoT Symposium (Sydney 2018,) the 5th Information Systems International Conference (ISICO 2019) (Surabaya, Indonesia, July 2019) and the European Enterprise Architecture/BPM Conference 2019 (London, October 2019).
He has been the Chair of the Marcus Evans Australian CIO Summit (2010), Co-Chair of this event in 2009 and 2012, conducted the final keynotes in 2013, 2014 and 2015, gave the opening keynote at the Australian Chief Logistics Officers Summit in 2014 and conducted an invited keynote at the Australian CFO Summit in 2015. He chaired a panel on revenue resilience at the Australian CFO Edge event (Sydney, November 2018) and a panel on liveable cities at the Asia-Pacific City Summit (Brisbane, July 2019).
The list of organisations and associations for which he conducted seminars on ‘The Digital Mind’ and ‘The Revenue Resilient Organization’ since 2014 includes AIM, ALS, Australia Post, Australian National University, Canon, the CEO Institute, CISCO, Commonwealth Bank of Australia, Conquaestor, DAAD, Deloitte, DB Schenker, DoseMe, Energy Queensland, Entrepreneurs’ Organization, Ernst & Young, GHD, Green Cross Australia, Healthcare Australia, Healthscope, ICON, Kina Bank, Local Government New South Wales, Michael Hill, Microsoft, Qld Office of State Revenue, Olam International, Origin, Ports of Brisbane, PricewaterhouseCoopers, Queensland Government CIO Forum, Queensland Government One Stop Shop, Queensland Department of Emergency Services, RACQ, Real Estate Institute Queensland (REIQ), RSL Care, Sanofi, SAP, Signavio, Springfield Land Corporation, Star Entertainment, Suncorp, Super Retail Group, Queensland Urban Utilities, Voith and Woolworths. Together with Monica Bradley and Marek Kowalkiewicz, he produced the DigitalWeek podcast uncovering, explaining and predicting non-obvious developments in the digital economy.
Michael donates most of his speaker fees to QUT’s Learning Potential Fund (LPF) and setup and oversees QUT’s Speaker Circle, a convenient access point to QUT’s thought leaders in support of LPF.
Between 2009-2012 he conducted annual BPM roadshows in Brazil for ELO Group where he delivered more than 15 seminars. Since 1999, he is conducting Operations and Innovation Management courses at the Northern Institute of Technology, Hamburg. Michael gave invited research seminars at universities around the globe including ANU Canberra, Monash University, University of Melbourne, The University of Queensland, TU Munich, University Augsburg, Louisiana State University, Stevens Institute of Technology, WU Vienna, CELAP Shanghai, Nanyang Technological University Singapore and IIT Delhi among others. He also spoke at national and international conferences and events of IT vendors (e.g., AARNET, Cisco, Infosys, Microsoft, Oracle, SAP and Software AG), professional services companies (e.g., Accenture, Deloitte, Ernst & Young, Gartner and PwC) and professional associations (e.g., ACS, CPA, Governance Institute of Australia).
In November 2011, he has been interviewed as part of Gartner’s prestigious Fellow Interview series. His paper on ‘Toward improving the relevance of information systems research to practice: the role of applicability checks‘, published in the MIS Quarterly (2008) and co-authored with Iris Vessey, won the Emerald Management Reviews Citations of Excellence Awards for 2012, i.e. it has been chosen as one of the top 50 articles with proven impact since its publication date from the top 300 management journals in the world. Michael Rosemann has been the co-author of conference papers that won the best paper award at CAiSE 1999 (Heidelberg), PACIS 2004 (Shanghai), ACIS 2005 (Manly) and BPM 2010 (New York). His paper “Trust-aware Process Design” was the best paper in the management track of BPM 2019 (Vienna). His h-index is 68 (i.e., 68 of his papers have been cited at least 68 times) and his papers have attracted more than 21,800 citations (Google Scholar) (July 2020) (see details at Google Scholar).
Michael has been the Chief Investigator on 6 ARC Discovery and 7 ARC Linkage projects since 2001. He has been a member of the ARC College of Experts (2006-2007). Currently, he is a panel member of the DAAD program ‘International Cooperation and Digital Mobility’ and a member of the European Science Foundation’s College of Experts. His research projects received funding from industry partners such as Accenture, Australia Post, Bank of Queensland, Brisbane Airport Corporation, Brisbane Marketing, Ergon Energy, Infosys, Inspirations Paint, PricewaterhouseCoopers, Rio Tinto, Queensland Government, Queensland Urban Utilities, SAP, Suncorp, Water Corporation and Woolworths. He conducts regular seminars for QUT’s early and mid career researchers as well as for the senior leadership group on topics such as building professional networks, industry partner engagement and process improvement in the context of higher education.
Michael provides advice related to performance, innovation, trust and process management to organisations and their executives from diverse industries including telco, banking, insurance, utility, retail, public sector, higher education, logistics and the film industry.
Michael has been a member of QUT’s Real-World Futures Steering Committee. Michael chaired the MPhil committee and was part of QUT’s Digital Roadmap team. He has been instrumental in the design of QUT’s Masters in Business Process Management. In 2016, he was a member of the Project Leader Reference Group of QUT’s Real Difference project.
Between 2010 and 2019, Dr Rosemann was a Visiting Professor at Viktoria Institute, Gothenburg, Sweden. In 2014, he was part of external review panels for ICT schools at the University of Melbourne and the University of Wollongong. He is a member of IGI’s Global Library Advisory Committee.
Rosemann has been a member of the CITEC Future Operating Model Executive Steering Committee (Qld Department of Science, Information Technology and Innovation) and an external member of the Innovation Reference Group of St Margaret’s Anglican Girl’s School, Brisbane, between 2014-2016.
As the Honorary Consul for Germany in Brisbane he chairs the German Language Roundtable and engages with and connects relevant political, economic, scientific, educational and cultural communities. In 2016, he initiated the Brisbane German Week, a series of events showcasing the economic, academic, political, educational and cultural relationships between Queensland and Germany. In October 2019, the Brisbane German Week included among others the German Science and Innovation Day, the German Business Day, the German History Day and the official celebrations of the German Day of Unity. Passionate about fostering the exchange of innovative ideas between Germany and Australia, he organized the Australian-German Start-up Hub Summit (Brisbane, 7 November 2017) and the David meets Goliath series (with the German Chamber of Industry and Commerce). Moreover, he initiated the German Kino Club and the German Youth Choir in Brisbane, both in 2019. In April 2020, he coordinated with the German Missions in Australia as part of the COVID-19 crisis two repatriation flights from Brisbane to Germany.
Michael is the Patron of the Brisbane German Club and a Patron of Queensland Youth Orchestras. He is a member of the Executive Committee of the Brisbane Consular Corps.
Michael has comprehensive teaching experiences in the areas of enterprise systems, business process management, decision making, logistics and operations management. He is currently (2020) teaching ‘Smart decision making’ in the Executive MBA program and ‘Improving business operations’ in the MBA program,
Michael has been involved in a number of course and unit (re-)design initiatives and chaired the development of QUT’s Masters in Business Process Management.
- Ouyang C, ter Hofstede A, La Rosa M, Rosemann M, Court D, (2008) Camera, Set, Action: automating film production via Business Process Management, CCI International Conference on Creating Value; Between Commerce and Commons p1-9
- Ouyang C, Wang K, ter Hofstede A, La Rosa M, Rosemann M, Court D, (2008) Camera, Set, Action: Process Innovation for Film and TV Production, Cultural Science p1-12
- Rosemann M, Recker J, Flender C, (2008) Contextualisation of business processes, International Journal of Business Process Integration and Management p47-60
- Ploesser K, Recker J, Rosemann M, (2008) Towards a classification and lifecycle of business process change, Business Process Life-Cycle: Design, Deployment, Operation & Evaluation Proceedings of the 9th Workshop on Business Process Modeling, Development and Support held in conjunction with the CAiSE'08 Conference p10-18
- Seidel S, Mueller-Wienbergen F, Rosemann M, Becker J, (2008) A conceptual framework for information retrieval to support creativity in business processes, Proceedings of the 16th European Conference on Information Systems (ECIS) p1-12
- Seidel S, Rosemann M, Becker J, (2008) How does creativity Impact business processes?, Proceedings of the16th European Conference on Information Systems p1-13
- Indulska M, Recker J, Rosemann M, Green P, (2008) Representational deficiency of process modelling languages: measures and implications, Proceedings of the 16th European Conference on Information Systems p1-12
- Recker J, Rosemann M, (2008) Measuring perceived representational deficiencies in conceptual modeling : Instrument development and test, Proceedings of the 29th International Conference on Information Systems p1-17
- La Rosa M, ter Hofstede A, Rosemann M, Shortland K, (2008) Bringing process to post production, Proceedings of the CCI International Conference - Creating Value: Between Commerce and Commons p1-9
- Seidel S, Adams M, ter Hofstede A, Rosemann M, (2007) Modelling and Supporting Processes in Creative Environments, Proceedings of the 15th European Conference on Information Systems p516-527
For more publications by this staff member, visit QUT ePrints, the University's research repository.
Completed supervisions (Doctorate)
- Understanding Continuance of Process Modelling Grammars: a Study of the Consequences of Representational Capabilities (2008)
- Process Modelling Success Factors and Measures (2007)
- A Multi-Methodological Examination of Information and Knowledge Management (IKM) in Business Contexts (2004)
- Structuring and Modeling Knowledge in the Context of Enterprise Systems (2004)