QUT | Staff Profiles | Kim Johnston

Name

Associate Professor Kim Johnston

Position(s)

Associate Professor
QUT Business School,
Advertising, Marketing and Public Relations

Discipline *

Business and Management, Communication and Media Studies, Marketing

Phone

+61 7 3138 4089

Fax

+61 7 3138 1811

Email

kim.johnston@qut.edu.au

Location

View location details (QUT staff and student access only)

Identifiers and profiles

Qualifications

PhD (Queensland University of Technology), MBus(Comm) (Queensland University of Technology), BNur (Northern Territory University)

Professional memberships and associations

Non-executive Director – Metro North Hospital and Health Service Board (Queensland Health)
MAICD – Member Australian Institute of Company Directors
FHEA – Fellow of the Higher Education Academy
AFAMI CPM – Associate Fellow – Australian Marketing Institute and Certified Practising Marketer
MICA – Member of the International Communication Association

Keywords

Communication engagement, Employee engagement, Community engagement, Internal communication, Public relations, Qualitative, Strategic communication, Organizational culture, Ethnography

* Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008

Dr Kim Johnston (PhD; MBus; GradCertAcadPrac; BNursing; GenCertNursing) researches social impact, strategic communication and engagement, particularly focusing on how organisations influence stakeholders in a range of community, corporate and government settings. Dr Johnston leads the Stakeholder Engagement Research Group . Her current funded research projects focus on community engagement for preparedness in disasters (BNHCRC), the environment (Healthy Land and Water Ltd), and social impact (Australian Meat Processors), with extended research interests in workplace communication and eldercom. Dr Johnston teaches postgraduate and undergraduate public relations courses in community engagement, issues management, and corporate media strategy. She is on the Metro North Hospital and Health Services Board (Queensland Health), and is on editorial boards of leading discipline journals including Public Relations Review, the International Journal of Corporate Communication, and the US Institute of Public Relations PR Journal. She is also editor of the Handbook of Communication Engagement (July 2018 – Wiley) with Prof. Maureen Taylor.

Dr Johnston’s research interests include:

Engagement – community and employee
Internal or workplace communication
Strategic and brand related communication
Organisational culture and knowledge structures (as they relate to internal communication)
Public relations theory
Ethnography and qualitative methods.

SUPERVISION: Dr Johnston welcomes supervision requests for PhD and Masters (research) students in these areas or topics (under consumers, markets and stakeholders):

Communication and engagement
Internal communication
Ethnography

AWARDS: Dr Johnston has received a number of academic, team and industry awards:

2020: International Champion of Change Award (Community – Group) – Highly Commended – Inspector General Emergency Management Queensland
2018: USA National Communication Award (PR Division) PRIDE Book Award (Innovation, development and education) – awarded for the Handbook of Communication Engagement
2015: QUT Vice-Chancellor Performance Award – contribution to research culture
2012: QUT Outstanding Doctoral Thesis Award (2011)
2010: Vice-Chancellor Award for Excellence Nominee – Faculty Research Ethics Advisors Team
2006: QUT – Team Teaching Award – Faculty of Business
2004: QUT – Team Teaching Award – Commendation, Faculty of Business
2002: PRIA – State Awards for Excellence – Highly Commended – Issues / Crisis Management
2002: PRIA Golden Target Awards: Highly Commended – Issues/ Crisis Management

This information has been contributed by Associate Professor Kim Johnston.

Research Projects – Funded

2018 – 2019 – Community Engagement for Preparedness Study – Bushfire Natural Hazards CRC Tactical Research Fund
2016 – 2019 – Annual SEQ Waterways Community Engagement Study – (Annual Report Card Social Data) Healthy Land and Water
2017-2018 – Public Sentiment Study Queensland Government
2016 – 2017 – Social Impact Study – Australian Meat Processor Corporation
2015 – Social Values and Use Study – Healthy Waterways Ltd
2015 – Reader engagement study – Gold Cross Pty Ltd
2013 – Employee engagement and internal communication – RACQ

This information has been contributed by Associate Professor Kim Johnston.

Taylor M, Ryan B, Johnston K, (2020) The missing link in emergency management: evaluating community engagement, Australian Journal of Emergency Management p45-52
Johnston K, Lane A, (2019) An authenticity matrix for community engagement, Public Relations Review p1-13
Johnston K, Ryan B, Taylor M, (2019) Mapping approaches to community engagement for preparedness in Australia (Report No. 515)
Johnston K, Taylor M, (2018) The Handbook of Communication Engagement, Wiley-Blackwell
Johnston K, Lane A, (2018) Building relational capital: The contribution of episodic and relational community engagement, Public Relations Review p633-644
Dootson P, Johnston K, Lings I, Beatson A, (2018) Tactics to deter deviant consumer behavior: A research agenda, Journal of Consumer Marketing p577-587
Johnston K, Lane A, (2018) The role of time and social churn in impact assessment: An engagement-based model, Environmental Impact Assessment Review p102-109

For more publications by this staff member, visit QUT ePrints, the University's research repository.

Awards and recognition

Type: Appointment to Prestigious Positions
Reference year: 2018
Details: Board Member - Appointed to Metro North Hospital and Health Service Board

Type: Editorial Role for an Academic Journal
Reference year: 2018
Details: Appointed to the editorial board of Public Relations Review

Type: Editor/Contributor of a Prestigious Work of Reference
Reference year: 2017
Details: Editor - Handbook of Communication Engagement (Wiley) - 2018

Type: Editorial Role for an Academic Journal
Reference year: 2016
Details: Editorial Board Member - Corporate Communications: An International Journal

Type: Academic Honours, Prestigious Awards or Prizes
Reference year: 2015
Details: QUT Vice Chancellor's Performance Award for Research

Type: Editorial Role for an Academic Journal
Reference year: 2015
Details: Editorial Board Member Journal of Public Relations Research: 2012-2015

Current supervisions

Brand signals as determinants of employee brand consistent behaviour
PhD, Principal Supervisor
Other supervisors: Dr Ryan McAndrew
The strategic employee: an outcome of internal communication and employee engagement
PhD, Principal Supervisor
Other supervisors: Associate Professor Amanda Beatson, Dr Anne Lane
Community Engagement for Disaster Resilience
PhD, Principal Supervisor
Other supervisors: Associate Professor Amanda Beatson, Dr Anne Lane
The future of consumer - GP engagement: improving health care outcomes
MPhil, Principal Supervisor
Other supervisors: Dr Bree Hurst
Engaging older workers in the brand promise: An internal brand perspective.
MPhil, Principal Supervisor
Other supervisors: Associate Professor Amanda Beatson, Dr Bree Hurst

Completed supervisions (Doctorate)

Where do consumers draw the line? An investigation of deviant consumer behaviour (2014)

Awards and recognition

Current supervisions

Completed supervisions (Doctorate)

Completed supervisions (Masters by Research)