Personal details

Ms Jennifer Felton
Sessional Academic
Faculty of Law,
Law School,
Law School Post Graduate Students
Discipline *
Social Work
+61 7 3138 4727
+61 7 3138 0296
View location details (QUT staff and student access only)

Bachelor of Social Work (University of Queensland)

Professional memberships
and associations
  •  Member of Australian Association of Social Workers
  • Accredited Mediator under the National Accrediation Standards
  • Accredited Family Dispute Resolution Practitioner
  • Member of Family Law Practitioners Association of Queensland
* Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008


Jennifer has been a practising Social Worker for the last 40 years, primarily in the socio-legal area holding extensive experience in child and family welfare. She initiated the establishment of the Court Services unit within the now Department of Child Safety and was the inaugural social worker at the Youth Advocacy Centre. For the past 25 years Jennifer has specialised in alternative dispute resolution and administrative review. Jennifer was instrumental in setting up pre-hearing conferences in the Childrens’ Court for resolving child protection matters. She has worked as a conciliator with the Human Rights and Equal Opportunity Commission and both practises and teaches in the area of alternative dispute resolution both within the School of Public Health and Social Work and the School of Law. She is a coach and assessor  in alternative dispute resolution with the Faculty of Law, Bond University and practises as a mediator. Jennifer has established the QUT Family Mediation Service offering family dispute resolution service to the public and also providing supervisory opportunities for practitioners. Jennifer has held membership of a number of Tribunals at both Commonwealth and State levels and is currently a member of Queensland Civil and Administrative Tribunal. She was  a member of the Child Death Review Committee. Since 2002 Jennifer has been a member of staff at QUT specialising in communication and conflict management.

Research Interests

  • Conflict Management
  • Alternative Dispute Resolution
  • Family Mediation
  • Restorative Justice
  • Child and Family Welfare
  • Administrataive Review
  • Child Protection
This information has been contributed by Ms Jennifer Felton.


Teaching Interests

  • Interpersonal Communication
  • Mediation
  • Family Dispute Resolution
  • Alternative Dispute Resolution
  • Restorative Justice
  • Socio-Legal Practice
  • Critical reflection
This information has been contributed by Ms Jennifer Felton.


Professional Practice

  • Coordinator of QUT Family Mediation Service
  • Lecturer, Public Health and Social Work, Faculty of Health, Queensland University of Technology
  • Co-lecturer, School of Law, Queensland University of Technology
  • Assesor in Alternative Dispute Resolution, Bond University School of Law
  • Member, Queensland Civil and Administrative Tribunal
  • Chairperson, Legal Aid Queensland Panel – mediation of Family Law disputes
  • Mediator, Australian Mediation Association
  • Registered Family Dispute Resolution Practitioner
  • Member, Public Panel of Assessors Professional Conduct Review Panel
This information has been contributed by Ms Jennifer Felton.