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- Dr Ben Kraal
- Discipline *
- Design Practice and Management, Information Systems
- +61 7 3138 4263
- View location details (QUT staff and student access only)
- Identifiers and profiles
PhD (University of Canberra), Bachelorof Information Technology Honours Class 1 (University of Queensland)
human-centred design, product usability, user experience, service experience, electronic health records
Ben Kraal is a Research Fellow and Lecturer in the School of Design at the QUT.
Dr Kraal’s approach adapts rich sociological techniques to investigate the complex interplay between people, the tools they use and the environment in which they work, allowing the identification of the essential elements of the work practice in question, making it clear where technology and design interventions are able to achieve the greatest positive impact.
Main areas of research
Ben Kraal has developed and adapted research methods for investigating the use of complex devices in complex social settings. Beginning in the area of Human-Computer Interaction and now in Human-Centred Design, his research focuses on they ways in which the tools and technologies people use in their lives influence they way they interact with the world.
Ben Kraal’s teaching concentration areas are user-centered design and usability and design research methods.
- Swann LE, Popovic V, Blackler AL, Kraal BJ, (2014) Airport security screeners expertise and implications for interface design, Proceedings of the 2014 Design Research Society Conference p1465-1481
- Kirk PJ, Harrison A, Popovic V, Kraal BJ, (2014) Deconstructing expected passenger experience in airports, Proceedings of the 2014 Design Research Society Conference p16-30
- Cave AR, Blackler AL, Popovic V, Kraal BJ, (2014) Examining intuitive navigation in airports, Proceedings of the Design Research Society 2014 Conference p293-311
- Kraal BJ, Popovic V, (2010) Implications for the design of a digital stethoscope for anaesthetic preadmission consultations, The Australasian Medical Journal p440-444
For more publications by this staff member, visit QUT ePrints, the University's research repository.
Grants and projects (Category 1: Australian Competitive Grants only)
- Monitoring intuitive expertise in the context of airport security screening
- Primary fund type
- CAT 1 - Australian Competitive Grant
- Project ID
- Start year
- Intuitive Expertise; Airport Security; Automated Monitoring