Associate Professor
Jennifer Bartlett
Faculty of Business & Law,
School of Advertising, Marketing & PR
Biography
“Science, like all creative activity, is exploration, gambling, and adventure. It does not lend itself very well to neat blueprints, detailed road maps, and central planning. Perhaps that’s why it’s fun.”
- Simon, H. A. 1964. Approaching the theory of management. In H. Koontz (Ed.), Toward a unified theory of management: 73-85. New York: McGraw-Hill.
Research Interests
I am fascinated by organisations. The questions that drive me are how 'collectives' organise and how the rules, symbols, myths and norms of organisations change.
Topics I am interested in are:
- Institutional and Organisational Change
- Corporate Social Responsibility (CSR)
- Stakeholder Engagement
- Legitimacy
- Public Relations
Student Research Projects I am currently supervising or engaged in research projects on the following topics. If you are interested in undertaking a research degree in these or associated areas, please contact me.
- Advocacy campaigns
- Recreational Fishing
- Corporate Social Responsibility
Awards
- Page Legacy Scholar 2013
- Pride Book Award, National Communication Association, 2011
- Top Australian University Teacher – Faculty of Business QUT, 2009
- Dean’s Commendation for Outstanding Thesis, 2008
- Outstanding Thesis Nomination, PhD, 2007
- Fellow - Public Relations Institute of Australia
- Best Presentation Award, 11th International Conference on Corporate and Marketing Communication, Ljubljana, Slovenia 2006. CSR Reporting in Australia and Slovenia: A comparative study.
- Top Student Paper Award, International Communication Association, New York, 2005. Strategic use of media in public relations: Relationships between media, public relations and organisational strategy.
- Commendation - Team teaching award, Faculty of Business, QUT - 2004
Personal details
Positions
- Associate Professor
Faculty of Business & Law,
School of Advertising, Marketing & PR
Keywords
Banking, Communication, Corporate Social Responsibility, Energy, Institutional theory, Interpretive, Legitimacy, Qualitative methods, Reputation, Sustainability
Research field
Business and Management, Marketing
Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008
Qualifications
- PhD (Queensland University of Technology)
- BA Business (Communication) (Queensland University of Technology)
- Assoc Dip Business (Queensland University of Technology)
Professional memberships and associations
Governance Institute of Australia Subject Advisory Board;
Australian Representative APPRREN;
Fellow Public Relations Institute of Australia;
Past Chair -Public Relations Division, International Communication Association 2013-2015
Editorial Boards - PRism journal;
Australian Representative APPRREN;
Fellow Public Relations Institute of Australia;
Past Chair -Public Relations Division, International Communication Association 2013-2015
Editorial Boards - PRism journal;
Teaching
Teaching Interests
- Stakeholder engagement
- Media relations
- Corporate communication
- Issues management
- Social media impacts
- Executive Education
Experience
I am Associate Professor in Public Relations at the QUT Business School. I have worked across academia and industry.
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Publications
- Moore, K., McDonald, P. & Bartlett, J. (2018). Emerging trends affecting future employment opportunities for people with intellectual disability: The case of a large retail organisation. Journal of Intellectual and Developmental Disability, 43(3), 328–338. https://eprints.qut.edu.au/223243
- Pini, B., McDonald, P. & Bartlett, J. (2016). Reading the visual in the marketing of elite schooling. In J. Moss & B. Pini (Eds.), Visual research methods in educational research (pp. 59–71). Palgrave Macmillan. https://eprints.qut.edu.au/97817
- Lyons, M., Bartlett, J. & McDonald, P. (2016). Corporate social responsibility in junior and mid-tier resources companies operating in developing nations - beyond the public relations offensive. Resources Policy, 50, 204–213. https://eprints.qut.edu.au/101361
- Lane, A. & Bartlett, J. (2016). Why dialogic principles don't make it in practice - and what we can do about it. International Journal of Communication, 10, 4074–4094. https://eprints.qut.edu.au/97520
- Bartlett, J., McDonald, P. & Pini, B. (2015). Identity orientation and stakeholder engagement - the corporatisation of elite schools. Journal of Public Affairs, 15(2), 201–209. https://eprints.qut.edu.au/67950
- Le, J. & Bartlett, J. (2014). Managing impressions during institutional change - The role of organisational accounts in legitimation. Public Relations Inquiry, 3(3), 341–360. https://eprints.qut.edu.au/79126
- Bartlett, J., Pallas, J. & Frostenson, M. (2013). Reputation and legitimacy: accreditation and rankings to assess organizations. In CE. Carroll (Ed.), The handbook of communication and corporate reputation (pp. 530–544). John Wiley & Sons. https://eprints.qut.edu.au/64655
- Ihlen, Ø., Bartlett, J. & May, S. (2011). The Handbook of Communication and Corporate Social Responsibility. John Wiley & Sons. https://eprints.qut.edu.au/114389
- Bartlett, J., (2011). Public relations and corporate social responsibility. In S. May, O. Ihlen & J. Bartlett (Eds.), The Handbook of Communication and Corporate Social Responsibility (pp. 67–86). Wiley-Blackwell Publishing. https://eprints.qut.edu.au/55442
- Golob, U. & Bartlett, J. (2007). Communicating about corporate social responsibility: A comparative study of CSR reporting in Australia and Slovenia. Public Relations Review, 33(1), 1–9. https://eprints.qut.edu.au/8095
QUT ePrints
For more publications by Jennifer, explore their research in QUT ePrints (our digital repository).
Awards
- Type
- Appointment to Prestigious Positions
- Reference year
- 2014
- Details
- Chair Public Relations Division
- Type
- Academic Honours, Prestigious Awards or Prizes
- Reference year
- 2011
- Details
- 2011 PRIDE Book Awardfor The Handbook of Communication and Corporate Social Responsibility, Wiley Blackwell
- Type
- Editorial Role for an Academic Journal
- Reference year
- 2014
- Details
- Editorial committee of international annual
- Type
- Editorial Role for an Academic Journal
- Reference year
- 2014
- Details
- Editorial member
Supervision
Completed supervisions (Doctorate)
- The use of aesthetic knowledge in decision making processes in mega projects (2016)
- Disability Employment Practices in the Australian Retail Sector (2015)
- CSR communication and legitimacy: An institutional and rhetorical perspective (2014)
- Pragmatic Two-Way Communication: A Practitioner Perspective on Dialogue in Public Relations (2014)
Completed supervisions (Masters by Research)
- Corporate Social Responsibility (CSR) in Junior and Mid-Tier Australian Resources Companies Operating in Developing Nations - Beyond the Public Relations Offensive (2016)
- The Dynamic Processes of Visual, Corporate and Organisational Identity: An Exploratory Study (2010)
- The impact of managers' characteristics on the use of public relations strategy: An exploratory study in Queensland schools (2010)
- The Influence of National Culture on Communication Practices: A case study on Malaysian organization (2009)